I asked frequent fliers at random why they hated the airlines so much. Here are the top answers:
1. Complete inefficiency.
2. Always late.
3. Ruined my vacation.
4. They are liars and thieves.
5. General employee attitude.
6. Poor management.
7. They are a necessary evil.
But in the back of your mind, don’t you kind of feel sorry for the airlines?
Since the beginning of commercial aviation ticket prices have steadily decreased as compared to the inflation rate, while capacity has dramatically increased.
Oil prices are at unsustainable levels for airline survivability.
More: Don't hate the airlines — pity them - Tips- msnbc.com
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